Terms of Use

Effective Date: [Insert Date]

Welcome to Tosh Detergents. These Terms of Use govern your access to and use of our website (https://toshdetergents.co.za/) and all associated services. By accessing, browsing, or placing an order on our site, you agree to be bound by these Terms. If you do not agree, please refrain from using the site.

1. Use of the Website

You agree to:

  • Use the website for lawful purposes only

  • Provide accurate, up-to-date, and complete information when required

  • Not misuse the site by knowingly introducing viruses, malware, or engaging in any hacking or disruptive activities

  • Not use the website to defame, abuse, harass, threaten, or violate the legal rights of others

2. Eligibility

You must be at least 18 years old or accessing the site under the supervision of a legal guardian. By using our website, you confirm that you are legally capable of entering into binding contracts.

3. Product Information & Availability

We strive to ensure that all product descriptions, images, and prices are accurate. However:

  • Product packaging and formulations may change

  • Prices are subject to change without prior notice

  • We reserve the right to limit quantities, discontinue products, or cancel orders where necessary

All items are subject to availability.

4. Orders & Payments

a. Order Acceptance

Orders placed through the site are subject to confirmation. We reserve the right to refuse or cancel an order for reasons including but not limited to:

  • Product or service availability

  • Errors in product description or pricing

  • Suspected fraud or unauthorized transaction

b. Payment

Payments are processed securely via third-party platforms. We do not store your full credit card or banking details.

Accepted payment methods may include:

  • EFT/Bank Transfer

  • PayFast

  • Card payments via integrated gateways

5. Shipping & Delivery

Delivery is available across South Africa. Shipping fees and timelines will depend on the delivery address and product size.

Please refer to our Shipping Policy for more details.

6. Returns & Refunds

If you’re unhappy with your order, you may be eligible for a return or refund. All return requests must be made within 7 days of receiving your order and are subject to our Return Policy.

Refer to our Returns & Refund Policy for full details.

7. Intellectual Property

All content on this website—including text, graphics, logos, images, videos, and product names—is the property of Tosh Detergents or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not use, reproduce, or distribute any content without our written permission.

8. User Accounts

If you create an account:

  • You are responsible for maintaining the confidentiality of your login credentials

  • You agree to notify us immediately of any unauthorized use of your account

  • We may suspend or terminate your account at our discretion for violations of these terms

9. Third-Party Links

Our website may contain links to third-party sites or services. We do not control or endorse these sites and are not responsible for their content, policies, or practices. Use them at your own risk.

10. Limitation of Liability

To the maximum extent permitted by law, Tosh Detergents and its affiliates shall not be liable for:

  • Any indirect, incidental, special, or consequential damages

  • Loss of profits, data, or business arising out of your use of the website

  • Delays or failures in performance due to events beyond our control

11. Disclaimer

All products and services are provided “as is” and “as available.” While we strive to maintain accurate content and uninterrupted access, we make no warranties regarding:

  • The accuracy or completeness of information

  • The availability or error-free operation of the website

  • The suitability of products for your specific needs

12. Changes to Terms

We reserve the right to modify these Terms of Use at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the website after changes are posted signifies acceptance.

13. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of the South African courts.

14. Contact Information

For questions about these Terms of Use, contact us at:

📧 Email: admin@toshdetergents.co.za
🌐 Website: https://toshdetergents.co.za/
📍 Address: InnovationHub Mamelodi, EkasiLabs 19403, Serapeng Rd East (Off Tsamaya Avenue), Mamelodi 0122